Essay about Colonial America - 540 Words

Religious Freedom in colonial America nbsp;nbsp;nbsp;nbsp;nbsp;Religion was a very important part of everyday life in colonial America. Sometimes people were not allowed to question what they were taught, and if they did so they were punished accordingly. Before 1700 some colonies had more religious freedom then others. While others colonies only allowed religious freedom to a select group, others allowed religious freedom to all different kinds of religions. In the overall there was quite a bit of religious freedom in colonial America nbsp;nbsp;nbsp;nbsp;nbsp;First there is the colony or Rhode Island, which was started by a man, named Roger Williams in (1636). It did not become an official colony until (1644) when it then†¦show more content†¦These laws however were not re-instituted to the Catholics and Jews. Even though Catholics and Jews were deprived of freedom of worship. Pennsylvania was still democratic; it was founded for civil and religious freedom. People there had more freedoms in Pennsylvania then they would have if they lived in England. Rhode Island and Pennsylvania were examples of the two most democratic colonies of colonial America. Not all of the colonies were like this. For example, in (1629) non-separatists Puritans left from England and started a new colony called the Massachusetts Bay Colony. People who did not agree with their views were often banished. Anne Hutchinson was one of these people who were banished. She was banished because she argued against the Puritan belief of predestination. She had a trial and from there was forced out of the colony. Another person that was kicked out of the colony was a man named Roger Williams. Williams was exiled from the colony because he was found to have â€Å"new and dangerous opinions† that disagreed with already established Puritan beliefs. Also, men that were not a part of a Puritan congregation could not vote in provincial elections. Freedom in this colony was somewhat limited. Colonies of colonial America had different views when it came to religion, but they all had one thing in common. All of the colonies had to some extent,Show MoreRelatedLife in Colonial America1942 Words   |  8 PagesDuring colonial times life would not have been anything like it is today. They would not have a cell phone, computer or a global positioning system. The family would wake up to begin their day with chores depending on their sex, location, age and, the families’ social class. Families were large for various reasons - help on the farm, most children died before the age of five. Childbirth was extremely dangerous for women of the day. Doctors did not deliver infants. 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Domestic Violence Against Women And Girls - 1600 Words

Denmark will continue its work to ensure fundamental human rights, to support and help survivors of violence, to explain why violence against women and girls is not acceptable, and to ensure that perpetrators are prosecuted and punished. This was spoken by the Minister for Equality and Ecclesiastical Affairs and the Minister for Development Cooperation in Denmark. The country of Denmark is a small nation that faces the problem of domestic violence. To comprehend the issue of domestic violence against women in Denmark, it is important to understand the background of the country. First and foremost, Denmark is located on a peninsula north of Germany and borders the Baltic and the North Seas. Denmark, smaller than Vermont and New Hampshire combined, is quoted by many as the happiest country around. As a further matter, the government’s constitution was finalized on June 5th, 1953. They are under is called a constitutional monarchy. 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Review of the Literature Out e... free essay sample

Review of the Literature Out et al conducted a quantitative study to spot characteristics girls|of girls|of ladies} World Health Organization opt for induction of labor compared to women World Health Organization opt for spontaneous labor as a result of womens motives for selecting elective induction are inadequately studied.The study launched to research the variations in characteristics of ladies World Health Organization opt for induction of labor and people World Health Organization wait spontaneous labor, delineate a distinction between girls creating completely different selections and study the motives underlying womens selections.Women with spontaneous labor were a lot of tired aborning than the electively evoked cluster probably love the exaggerated length of labor within the spontaneous labor cluster compared to the electively evoked cluster.Induction of labor was differentiated from increased labor during this study therein the labor was evoked if the girl received Pitocin or prostaglandins, was having five contractions or less per hour, and also the cervix was but three cm expanded. We will write a custom essay sample on Review of the Literature Out e or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Have we tend to become a thusciety so targeted on having management over each facet of our lives {that girls|that ladies|that girls} ar willing to ignore potential dangers related to elective induction of labor? Why do women World Health Organization ar electively evoked expertise less anxiety and concern of pain related to childbirth? If the trend toward induction of labor continues, can girls lose confidence in their bodys ability to impromptu labor and provides birth? abstract Framework in keeping with Polit and motion, a abstract framework is outlined as Interrelated ideas or abstractions assembled along during a rational theme by virtue of their connection to a standard theme.Conceptual Model Variables will|which may|which might} influence a womans call to request elective induction of labor include: WOMENS REASONS FOR REQUESTING INDUCTION TECHNOCRATIC MODEL concern and anxiety associated with parturition feminine fruitful methodes abnormal; birth could be a service want for man agement specialist can begin labor on demand Lack of confidence in process labor could be a mechanical process F N L ; Induction of labor Chapter Three: Methodology analysis style the choice of a methodologic style for a quest study is crucial for the standard of proof thats generated from the study.The attribute portion of the State-Trait Anxiety Inventory are going to be administered to girls at the time they request induction and to the spontaneous labor girls on arrival to the hospital as long as theyre not thought of to be in active labor and also the parturition Expectations form are going to be administered to each teams, as well.

What do you think Shakespeare is saying about the Theme of Love Essay Example

What do you think Shakespeare is saying about the Theme of Love? Essay From the beginning of the play, namely the prologue, it is evident that Romeo and Juliet will revolve around two themes: love and tragedy. In Act 1 Scene 1 Romeo says, Heres much to do with hate, but more with love. The chorus also introduces us to the idea of a pair of star crossed lovers taking their life. Shakespeare uses dramatic irony to allow his audience to concentrate on the events leading up to the tragedy, rather than the actual tragedy itself. In this case, we are warned of the fearful passage of their death-marked love. This dramatic irony also allows the audience to focus on the other main theme of the play, love, and to contrast very different forms of love with the one main passion, that of Juliet and Romeo. The prologue is written in the form of a sonnet, traditionally a love poem. This serves to create a romantic atmosphere from the opening scene. Thus it is unexpected that the first reference to love in the play is entirely sexual. The first two characters we meet are Sampson and Gregory, two Capulet servants. They are vulgar and crude, making many sexual references and innuendoes. They do not see love as involving emotions or desires, but as a purely physical commodity, sexual not emotional. Sampson tells of how he will rape the maids of the Montague household: Women being the weaker vessels are ever thrust to the wall I will push Montagueà ¯Ã‚ ¿Ã‚ ½s men from the wall, and thrust his maids to the wall. Both Sampson and Gregory have petty and narrow perceptions of love. Neither of them appears to have ever experienced true love. They talk in a crude and coarse manner, brag about their own attributes and see women as objects not people. They are shallow and insensitive, reflecting the uncouth people of society. We will write a custom essay sample on What do you think Shakespeare is saying about the Theme of Love? specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on What do you think Shakespeare is saying about the Theme of Love? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on What do you think Shakespeare is saying about the Theme of Love? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The next form of love we see is Romeos infatuation for Rosaline. This is completely based around her beauty, as Romeo has no knowledge of her personality. She is rich in beauty He mentions nothing, however, of her character, apart from her disinterest in marriage. Her rejection has caused him much misery, and therefore he sees love as cruel and unkind. Love is a smoke made from the fume of sighs. This metaphor compares love to unpleasant sensations caused by smoke pollution such as suffocation and loss of vision. Romeos language is elaborate and eloquent. However his language does seem a little too elegant, suggesting fabrication. He illustrates what was expected of a pining lover by staying in sycamore groves and shutting himself away from light. This is too melodramatic to appear realistic. Romeos overuse of elaborate metaphors makes his love seem artificial and flustered. Being purged, a fire sparkling in lovers eyes, Being vexed, a sea nourished with lovers tears. This presents two different sides of love, happiness and misery as a consequence of rejection. He also tries to express these two conflicting states with the use of oxymoron. Feather of lead, bright smoke, cold fire, sick health, Still-waking sleep, that is not what it is! The second form of infatuation less focused on in Romeo and Juliet is Paris feelings towards Juliet. When he first appears in Act 1 Scene 2, he seems a caring, gentle character, expressing his regret that the feud between the Montagues and the Capulets has lasted so long. Indeed, Montague refers to him as Gentle Paris. When he talks to Juliet in Act 4 Scene 1, he seems still caring and friendly, saying first Pour soul, thy face is much abused with tears, but possesive over Juliet, claiming that by crying she has vandalised his property, Thy face is mine, and thou hast slandered it. He is also very confident that she returns his feelings, although he has had no direct affection from Juliet herself and she is acting coldly towards him. He says,So will ye, I am sure, that you love me. Like Romeo, he behaves in the ways of a mourning lover after Juliets death, laying flowers at her tomb and speaking of his grief poetically: Sweet flower, with flowers thy bridal bed I strew, O woe, thy canopy is dust and stones, Which with sweet water nightly I will dew. Later, he begs for Romeos mercy to lay him with Juliets body in the tomb to die. Another, contrasting form of love, which undergoes many changes throughout the play, is love shown by parents for their children. The Montagues, having a very small part in the play, often talk of their love for their son. Lord Montague expresses his concern at Romeos odd behaviour when he says: Could we but learn from whence his sorrows grow We would as willingly give cure as know. At the end of the play, when the bodies of Romeo, Juliet and Paris are found dead, Lord Montague reports that his wife has died because she grieved for Romeos exile. The Montagues show love and protection for their son. The Capulets parental love for Juliet changes many times. At the start of the play, Lord Capulet in particular shows a strong paternal care towards her, considering her feelings about marrying Paris. He speaks of her very highly, Earth hath swallowed all my hopes but she, She is the hopeful lady of my earth My will to her consent is but a part However, in Act 3 Scene 4, Lord Capulet does not seem as considerate as before. He tells Paris Sir Paris, I will make a desperate tender Of my childs love. I think she will be ruled In all respects by me; nay more, I doubt it not. Firstly he said that he would consent to the marriage if Juliet did, and in Act 3 Scene 4 he claims she should have no say in the matter, that she will obey him. By Act 3 Scene 5, he shows no consideration of her thoughts whatever, and uses extreme insults against her. We have a curse in having her.He also uses language to attack her looks. As Juliet has not actually done anything drastically wrong, Lord Capulet has nothing to accuse her of, so he insults her image with offensive, violent accusations which do not relate to the cause of his anger, such as You green-sickness carrion, out you baggage, You tallow face Hang thee young baggage, disobedient wretch. His feelings for Juliet change again, after he thinks she is dead. His language contains much repetition. He has two short speeches in which he lists many words relating to death and hate and repeats the words murder and child, showing his disbelief and distress at such a young death. Despised, distressed, hated, martyred, killed To murder, murder our solemnity? O child! O child! My soul and not my child. Dead art thou, alack my child is dead. Accursed, unhappy, wretched, hateful day. Lady Capulet is a lot colder towards Juliet. She does not seem to have much part in Juliets life, apart from in Act 4 Scene 5 when she sees Juliet dead. She cries O me, O me, my child, my only life. Revive, look up, or I will die with thee This contrasts completely with her attitudes towards Juliet in the rest of the play. After the argument between Juliet and her parents about marriage to Paris, Lady Capulet does not express much anger or disappointment, but dismissal and disconcern, which I think is even colder than Lord Capulets hurtful insults. Talk not to me, for Ill not speak a word, Do as thou wilt, for I have done with thee. Lady Capulet and Juliet talk to each other very formally, Juliet addressing her mother as Madam, whereas she addresses her father as Good father. Lady Capulet thinks of love as marriage a social accessory. She therefore thinks Paris is an ideal match for her daughter as he is rich, popular and has a high place in society. It is this type of quality that she values in her lovers. Like the nurse, she thinks it is highly important that marriage improves social status and probably does not actually love her husband. She does want Juliet to be happy, but believes that having a wealthy husband is the only way to do this. She is quite shallow and does not see behind social lines, believing that image given to outsiders is more important that comfort. The Nurse sees love as an importance that defines ones future happiness and social status, somewhat like Lady Capulets views. However, like Mercutio, the Nurse refers often to sex. She plays with the phrase, women grow by men, taking it in two meanings, that women grow by means of social status, a woman becomes more honourable once she is married, and women physically growing, in pregnancy. The nurses character is one of the humorous aspects of the play. Shakespeare uses this humour to lift the ominous atmosphere. The nurses character, and especially Mercutios character, uses crudeness in their jokes. I am the drudge, and toil in your delight/ but you shall bear the burden soon at night. This refers to the consummation of Romeo and Juliets marriage. The crude parts of the play would have appealed to the lower class and less cultured members of the elizabethan audience. An crucial character in Romeo and Juliet who provides a humourous but crude attitude to love is Mercutio. His humour is mostly crude and insulting. He makes jokes at the expense of Romeo, the nurse, and Tybalt, which proves fatal. He sees love as an excuse for acceptable sexual activity. In many of his scenes he makes frequent sexual references, for example in Act 2 Scene 1. Mercutio is calling out to an imaginary Romeo (thinking Romeo is at home), using language that would infuriate him. He pretends to conjure up Romeo as if he were a spirit, by talking in a sexual manner about Rosalines features. The ape is dead, and I must conjure him. I conjure thee by Rosalines bright eyes, By her high forehead and her scarlet lip, By her fine foot, straight leg, and quivering thigh, And the demesnes that there adjacent lie. Mercutio is also openly crude about the Nurse. When she asks to speak with Romeo alone, he cries A bawd, a bawd, a bawd! So ho! Accusing her of being a brothel keeper and wanting to be alone with Romeo for this reason, when in fact she has come to arrange the marriage between Romeo and Juliet. She later speaks of Mercutio with I pray you sir, what saucy merchant was this that Was so full of his ropery? Expressing her thoughts that Mercutio was rude and impertinent. The main focus of the play is the love shared by Romeo and Juliet. It is very different from the other attitudes to love shown in Romeo and Juliet, as it is the most valuable, and most real. Romeo shows us that he would do almost anything for Juliet, even hating his name because It is an enemy to thee (Juliet). Aftre spending the evening at the party and a very brief amount of time with Juliet, he has decided he would rather be dead than without her. My life were better ended by thy hate, Than prorogued, wanting of thy love. His love for Juliet makes him ecstatic, in total contrast with his supposed love for Rosaline, which made him drained and miserable. Heaven, light, falconry and religion are some of the images used to show their love is eternal. Romeo mentions flight often, With heavens wings did I eer approach these walls, and when he speaks of falconry. This gives the impression that Romeo and Juliets love has no boundaries, and no limits. Like birds, they have few restrictions. In Act 1 Scene 5, when Romeo meets Juliet at the Capulets party, they first converse through a sonnet, which shows their immediate love for each other: Romeo: If I profane with my unworthiest hand This holy shrine, the gentle sin is this, My lips two blushing pilgrims ready stand, To smooth that rough touch with a tendre kiss Juliet: Good pilgrim you do wrong your hands too much Which mannerly devotion shows in this For saints have hands which pilgrims hands do touch And palm to palm is holy palmers kiss. In the balcony scene, Act 2 Scene 2, a large amount of imagery is used to make the love between Romeo and Juliet seem heavenly, and not down to earth, as are many other characters and their perceptions of love. Juliet compares Romeo with a hawk, suggesting that Romeo has fallen instantly in love with her, the same way that a hawk springs upon its prey, and that she cannot escape his love, just as the prey of a hawk cannot escape its talons. O for a falconers voice To lure this tassel gentle back again. Both Romeo and Juliet refer to Gods and heaven many times in their love speeches. In Romeos soliloquy, he talks of Juliet using heavenly language, showing that he thinks of her as godly. What light through yonder window breaks? It is the east, and Juliet is hte sun. Arise fair sun, and kill the envious moon. Juliet also used godly vocabulary to describe Romeo, The God of my idoltry. Juliet mentions speed and vows regularly, as she is the most practical of the lovers. This is a constant reminder of how quickly everything is happenning. Although I joy in thee I have no joy of this contract tonight. It is too rash, too unadvised, too sudden. She is aware of the dangers of Romeo being a Montague, and does not want to rush into anything. Romeo and Juliet both tend to share the same imagery when they talk together, suggesting that they are well connected, sharing even their choice of language. Throughout the play, Shakespeare uses imagery to show his views on the different types of love. His choice of characters reflect the different types of people of everyday human life, and most people of the Elizabethan audiences, of various classes, could probably have related to one of them. With Mercutio, he uses sexual, crude and imaginative imagery to show his charcters perceptions of love. With Lady Capulet, he emphasises marriage and status in society, showing how she loves her reputation more than she loves her own daughter, and with Romeo and Juliet, he uses imagery of heaven, showing that the two are lucky to experience this sort of love, and that it is rare. He brings humour into the play with the characters of the Nurse and Mercutio, and the joking seems to diminish after Mercutios death, the turning point in the play. The contrast between Romeo and Juliets love, and the other types of love evident in the play, is used to emphasise the strength of Romeo and Juliets love for each other. For example, Romeos infatuation with Rosaline causes him to shut light out of his bedroom, and pine under sycamore groves. His ornate, and over elaborate language is excessive, and his overuse of oxymoron and metaphor shows that Romeos love for Rosaline is not genuine. This contrasts with his love for Juliet, in which Romeos language is ornate but not excessive. It is decorative, romantic and genuine. He believes what he says. Scenes in which Mercutio or the Nurse express their sex based attitudes to love are either before or after a scene in which Romeo and Juliet share special love. Shakespeare uses these contrasting attitudes to love to remind us of how special, heavenly and romantic the love shared between Romeo and Juliet is.

Scandian Myth Essays - Flood Myths, Greek Mythology,

Scandian Myth The Scandinavian myth of creation begins by presenting Odin as the All-Father, a god that is older and mightier than all other beings. Being the ruler of all living things, Odin was responsible for the creation of the skies in the heavens and the ground on the earth. Soon after his formation the planet, the deity composed the first man, breathing life into his body and providing generously a soul to the frame. Even with such apparent power and control over the world, Odin the All-Father, was not the first creature. Before Odin there was only a great emptiness called Ginnungagap and was the only thing that existed. Niflheim, an area filled with mist and ice, was fashioned in the abyss along with Muspellsheim, a section in the south of intense heat and fire. Yggdrasil, the world-tree, and her nemesis, Nidhogg, an evil serpent, were spawned to occupy the space as well. The two points of cold and hot, Niflheim and Muspellsheim, collided into each other, melting the ice with a strong fire. From the interaction, Ymir was formed, the frost-giant who adopted the shape of humans. Giants were produce from his perspiration, causing a massive cow to be grown to feed them. The cow began to lick the ice, resulting in the appearance of hair, a head, and then a full body named Buri. From Buri three gods, Odin, Vili, Ve, were born, producing a new race that killed Ymir. The offspring of Ymir, the giants, drowned in immense sea of his blood. His body made land and his skull into the heavens by three gods. Dwarfs were molded from the maggots that consumed Ymir`s body, while the first man was created from an ash tree and a woman from a vine. In Greece, the origins of creation were not drastically different, referring to the story of King Lycaon of Arcadia. Lycaon was a conventional ruler and man of the age, having no regard for other mortals, beasts, or even gods. Zeus, the god above all others, masquerading carefully in a human form, visited the castle of the great king only to find him and his nobles in celebration. As a practice of the day, the god sat down at the table and ordered a hot meal, expecting a hospitable welcome as a visitor. Having seen through Zeus's ruse, Lycaon replaced him intended dinner with that of human limbs, an effort to murder the god. Zeus rose from the table, scorned and furious, removing all who were present at the banquet with his mighty wrath except for one, Lycaon, a man that was transformed into a wolf. In an attempt to eradicate the mortals, Zeus commanded a flood to be spread upon the earth once he reverted to his original form at Mount Olympus. The creator of humans, a titan Prometheus, forewarned Deucalion, his mortal son, of the destructive plans, allowing him to gather his wife Pyrrha and rations before the danger. Deucaltion and Pyrrha, two individuals that were in Zeus's favor, survived by resting on a chest for nine days and nights, remaining after all mortals had be destroyed. Both looked to the goddess of the titans, Themis, for council, praying for advice of the situation. The goddess instructed for Deucalion to throw stones over his shoulder, resulting in the creation of men, and directed Pyrrha to perform the same, generating women upon the earth from stone. Bibliography Work Cited Crystal, Ellie. ?Greece - Creational Myths.? Creation 28 Sept. 2001 . Crystal, Ellie. ?Scandinavian Creational Myths ? Odin.? Creation 28 Sept. 2001 . Mythology Essays

Essay on CUSTOMER RETENTION STRATEGY AND CONTACT PLAN FOR ORANGE part 2

Essay on CUSTOMER RETENTION STRATEGY AND CONTACT PLAN FOR ORANGE part 2 Essay on CUSTOMER RETENTION STRATEGY AND CONTACT PLAN FOR ORANGE part 2 Essay on CUSTOMER RETENTION STRATEGY AND CONTACT PLAN FOR ORANGE part 2Essay on CUSTOMER RETENTION STRATEGY AND CONTACT PLAN   FOR ORANGE part  1Question 2. Explain how to develop a customer contact plan in order to avoid losing customers considering the different market conditions in European markets.Orange is a large telecommunications provider offering internet services, fixed and mobile telephony and IPTV. The company’s customer base is very diverse, as Orange operates in 30 countries and has more than 230 million customers (Baines Fill 2014). The company is headquartered in Paris, France but its services are offered at the international level. Major regions of operation are Europe and Africa (Baines Fill 2014). Strategic objectives of Orange are to strengthen its core network offer and to add innovative services to achieve growth in order to expand the company’s market share.It is currently important for Orange to increase customer retention. Currently the c ompany’s approach to managing customer lifecycle includes three stages – welcome, grow and keep (Baines Fill 2014). Yet the impact of financial crisis in European countries led to the increase of involuntary churn for customers who are unable to pay their bills. In this context, it is difficult to simply â€Å"keep† a customer because customers experience financial hardships (Baines Fill 2014). The lack of a consistent customer contact strategy in Orange leads to the outflow of customers to other competitors and increases customer churn. Therefore, Orange should develop a consistent contact plan for its customers aimed at increasing customer retention.In terms of developing a customer contact plan, Orange should first of all determine its approach to marketing its services at international level. There are four key approaches to international market development – ethnocentric approach, polycentric, regional and geocentric approach (Payne Frow 2013). Et hnocentric approach focuses on the national market, polycentric approach views every market as a separate environment, regional approach is based on grouping countries into specific groups and targeting the regions, while geocentric approach views all target markets as a unified global market (Payne Frow 2013).Currently Orange has elements of ethnocentric approach (some key assumptions such as customer service use patterns are taken from national experience) combined with polycentric approach (customer retention strategy is standardized across Europe). It is recommended for Orange to switch to regional approach and to group European countries according to their financial health, borrowing culture and to the degree of reaction to financial crisis. For example, one group of countries might include stable and healthy economies which did not suffer significantly from financial crisis (e.g. France or Germany) and another group might include countries in which the purchasing ability of c ustomers was notably affected by the financial crisis, e.g. Spain and Romania.Research pertaining to customer retention in telecommunications shows that companies are switching from customer acquisition to customer retention due to competition and market saturation. Furthermore, according to Baines and Fill (2014), it is essential for telecommunications companies to focus on customer value and customer preferences. Kestnbaum, Kestnbaum Ames (1998) identified the following motivators of customer retention in telecommunications: customer service quality, phone/internet service quality and phone/internet plan quality. More recent findings also indicate that it is essential to optimize customer plans. Wong (2010) found that telecommunications customers often have difficulties predicting their usage needs and requirements, and tend to choose plans that are not optimal for them. Furthermore, Wong (2010) found that helping customers optimize their plans notably decreases churn rate and im proves customer retention.Therefore, to build a successful customer contact plan, Orange should analyze the needs of its customers as well as customer contact preferences, and to help customers optimize their plans according to their needs and financial position. The first step in creating such contact plan will be collecting customer information and dividing customers into categories using typical customer profiles (Pourasghar 2009). Key customer profiles might be: brand advocates (trusted customers actively supporting the brand), loyal customers (those who purchase regularly but do not take active part in brand promotion), average customers (make purchases from time to time), switchers (non-loyal customers who prefer discounted purchases), difficult customers (customers who have low satisfaction and have a lot of complaints), adversaries (those who are dissatisfied and spread negative information about the brand) and new customers (Kumar Reinartz 2012). Customer profiles should b e matched against country groups with different financial position. The combinations of customer and country profiles should be used for identifying the steps for customer contact plan.For each of the above-mentioned categories, it is necessary to develop a specific communication strategy to increase customer retention. For brand advocates, it is recommended to offer loyalty bonuses, access to new technologies and offers for free, advanced plans, etc. For loyal customers, such contacts as service news, account upgrade options and account optimization services can be offered. For â€Å"average† customers it is best to contact them with new offers, bundles, announces of new technologies and to provide them with exceptional customer support ready to explain and compare existing offers.For switchers, it might be efficient to suggest loyalty bonuses and to focus their attention on economic offers and bundles. Family options and group purchase options might also increase retention for such customers. Providing discounts for reviewing the company’s products and services might also encourage these customers to establish a better relationship with the company. For difficult customers, it is recommended to assign personal customer support workers who would help them and resolve their issues. Similar approach might be used for adversaries; furthermore, it might be beneficial to offer them a discount or free service for switching from competitors (assuming that the negative issues they disliked could be eliminated). For new customers, it would be best to offer a short survey of their preferences and interests, and then to suggest personalized services and plans according to survey results.Furthermore, it is essential to optimize the ways of contacting customers (Gillgan Wilson 2012). There are customers who prefer being contacted by email and those who prefer calling (Wong 2010). Additional methods of contacting customers are text messages, regular mail, me ssages in social networks, etc. (Gillgan Wilson 2012). For each customer, it is necessary to keep the preferred contact channels in customer profile and to use these channels. For the group of countries which were more significantly affected by financial crisis, more economic offers, discounted offers and options for paying by installments should be offered. For Orange, it might also be efficient to analyze the patterns of service use for all customers, to identify customers with low plan use rates and to suggest optimized plans to such customers. Using these recommendations, Orange would be able to create an efficient customer contact plan and increase customer retention.

Law Of Banking And Financial Institutions Benchmark Assignment

Law Of Banking And Financial Institutions Benchmark - Assignment Example When dealing with people and capital, conditions are always at stake. These conditions and the possible conflicts warrant legislation and regulations. Banking and the financial institutions, in general, are intensely regulated by the law. The legislation that has been set aside focus on regulating relationships between the financial institutions and its clients, the institutional securities, transaction and also regulate the tax compliance of the institutions. The need for legal help in banking is a common observation in the financial world. One section of banking that requires strict regulation is private banking. This is the part that involves personalized financial depositing of capital into a financial institution by an individual who has access to high income and therefore has no problem investing in the financial institution in large sizable assets (OConnor & Faille, 2000). The services are, therefore, offered in more personalized terms. In this case, the possibility of entering into a contract without full information is real. In addition, there is a danger of being shortchanged in the process. The legislation, therefore, co mes in to secure the instability of private banking. The risk with private banking including money laundering and litigation must be controlled by the government through the Office of Comptroller of Currencies (Schooner & Taylor, 2010). 2. The instability in the US banking sector in the early years was based on two issues. First, there was a level of inexperience that covered the banking industry. The lack of experience in identifying risks and responding to them led to the ultimate vulnerability. This failure was seen as many of the banks, especially those that were started just before the great recession in the 1930s failed to survive the crisis.